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The team that runs Amazon, so you don't have to

AMZAssistance is run by active private-label sellers on Amazon US and EU. We manage the tedious, technical side of your account with the same care we give our own.

Built by sellers, for sellers

AMZAssistance didn't start as an agency. It started with our own private-label brands on Amazon US and EU — launching products, fighting for the Buy Box, clawing back FBA reimbursements Amazon owed us, and learning Seller Central, PPC and EU compliance the hard way.

After years of doing all of this for ourselves, other sellers kept asking us to do it for them. Today we run the day-to-day of Amazon accounts across US, EU and UK marketplaces, so founders can spend their time on product and growth instead of Seller Central tickets and spreadsheets.

$1M+/yr

Seller-level expertise behind your account

Marketplaces: US + 9 EU + UK

<24h

Reply time on business days

100%

You keep ownership of your account

Why sellers trust us

What makes us different

Sellers, not a call center

The people managing your account actively sell on Amazon themselves. You get real Seller Central experience — not a script, an offshore VA or a first-week trainee learning on your listings.

Transparent & fully yours

We work inside your account through Amazon's official permissions — never password sharing — log every change we make, and send plain reports. You always own your account, your brand and your data.

No long-term lock-in

Month to month, cancel any time. We earn your business with results and clear communication, not with a contract you can't get out of.

How it works

How we work with you

A clear, no-surprises process — from the first access to ongoing reporting.

Onboarding & access

You grant access through Amazon's official user permissions and APIs — no password sharing. We learn your catalogue, goals, margins and constraints.

Full audit

We review your listings, PPC, inventory, account health and reimbursements to surface quick wins, wasted spend and risks before we touch anything.

Prioritized plan

You get a clear plan: what we'll do, in what order and what to expect — so you always know where your money and attention are going.

We run the day-to-day

Ads, listings, cases, inventory and reimbursements — handled. Anything that needs your decision, we flag with a clear recommendation.

Regular reporting

Plain-English reports on what we did and what it moved. No black box, no jargon — just the numbers that matter and the next steps.

The people

The team behind your account

A dedicated, specialized team — organized by department, each focused on one part of your Amazon business.

Leadership

Victor Delgado

CEO & Founder

Sara Ellis

Head of Operations

Advertising & PPC

Kenji Watanabe

PPC Lead

Nadia Rossi

PPC Specialist

Listings & Content

Everett Coleman

Listings & SEO Lead

Mei Lin

Listings Copywriter

Elena Petrova

Brand & A+ Content Designer

Research & Analytics

Diego Herrera

Product Research Analyst

Hannah Berg

Keyword Research Specialist

Giulia Marino

Data & Reporting Analyst

Inventory & Logistics

Lukas Brandt

Inventory Manager

Aisha Khan

Logistics Coordinator

Claire Dubois

FBA Reimbursements Specialist

Account Health & Compliance

Adib Karim

Account Health Manager

Robin Hayes

Case & Compliance Specialist

Omar Farouk

Reviews & Feedback Specialist

Client Success & International

Julia Fontaine

Client Success Manager

Andre Johnson

Onboarding Manager

Tomas Novak

Customer Support Lead

Rafael Ortega

EU Marketplace Manager

The engine room

Our global delivery team

Behind every specialist sits a dedicated production team across our Manila and Bengaluru hubs — the people who do the daily heavy lifting: pushing flat files, building listings and A+ content, processing reimbursements, harvesting keywords and keeping your catalog clean. This is the execution muscle that lets our specialists focus on strategy while nothing slips through the cracks.