Services: Account Health

Account Health

  • Negative Review Notifications
  • Seller Feedback Supervision and follow up emails
  • Review supervision and follow up emails
  • Refund checking and match client refunds with suppliers
  • Amazon Keyword Rank Tracking

Negative Review Notifications

Reviews are the lifeblood of Amazon sales, and even one bad review can lead to a drop in sales. Now you can stop manually checking your listings every day. The AMZtracker Negative Review Monitoring Tool makes it easy to keep a watchful eye on all of your Amazon listings 24/7. We understand how important it is to get notified to and respond to any negative reviews that your products may receive. AMZ Tracker has it for you and AMZAssistance is here to provide you this service for free.


The AMZtracker Negative Review Monitoring Tool makes it easy to keep a watchful eye on all of your Amazon listings 24/7. We understand how important it is to get notified to and respond to any negative reviews that your products may receive.

Reviews are the lifeblood of Amazon sales, and even one bad review can lead to a drop in sales. Now you can stop manually checking your listings everyday. AMZ Tracker has it for you.

Review and Seller Feedback Supervision and follow up emails

Why does Seller Feedback matter? A seller with a better rating is more attractive to shoppers looking for a product sold by multiple sellers. Plus a better rating helps win the buy box. We use Feedback Genius on all our customer accounts and we provide this service for free to our customers. We make sure you shine with plenty of 5 star ratings on your feedback score.

Review, reviews, reviews… the lifeblood of your Amazon business. Without them, it is almost impossible to get ahead of your competition. Not only it is a social proof but also helps with much needed conversion rates.

With Feedback Genius real shoppers will be prompted to review your products and generate organic reviews.

  • Message customers confidently knowing you're following Amazon's conditions of use.
  • Message your customers in eight countries. We support: Amazon.com, .ca, .mx, .uk, .de, .it, .fr, and .es.
  • Real shoppers will be prompted to review your products and generate organic reviews.
  • Ask every customer how their buying experience was and get the ratings you need to be at the top.
  • Send emails ASAP or 10 weeks out -- you're in control. Send emails based on when packages are actually delivered.
  • See positive feedback and get notifications when negative feedback is left so you can quickly respond.

Refund checking and match client refunds with suppliers

Refunds are a crucial part of an Amazon business. The more you sell the more refunds will happen and Amazon is never shy to give them to its clients. This can happen for a myriad of reasons such as “product no longer wanted”, “late arrival”, “unknown address”, “defective”, “damaged”, etc.

There are instances in which sellers are eligible for reimbursements such as when the address is unknown, the product doesn’t get returned by the buyer, there is a late arrival, etc and that is when you need to check whether reimbursements have taken place and Amazon hasn’t forgotten about them. You either hire a VA or hire AMZAssistance and we will take care of them for you.

At the end of a fiscal year, this can mean thousands of items being refunded and can mean a very high part of your yearly sales. Let us keep track of all this for you.

Amazon Keyword Rank Tracking

AMZ Tracker is the first Amazon keyword rank tracker in existence. Easily monitor where your products rank for important keywords.

The Amazon search engine is a treasure chest of customers wanting to give you more money. With this tool, you'll gain crucial insight in to your keyword rankings in order to optimize your listings and grow sales.